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Process Improvement

Successful implementations demand a deep understanding of how information flows and processes work. Streamlined processes guarantee the delivery of software on time, within budget and in line with business needs.

Key components of the process must be in synch to assure implementations will run smoothly:
  • senior management support,
  • business, management and team goals,
  • methodology and procedures,
  • architectural details and standards,
  • necessary skills for ongoing improvement
  • metrics and measurements.
In other words, perfect alignment of goals, people, processes and technology must occur.

This ideal state can be achieved (and processes can be improved) by following a five step sequence:
  • Definition of goals: Alignment of executive management and team leaders on the expected business results, and conduct assessments to obtain agreement on which areas need improvement.
  • Design: Provide the foundation for the overall initiative, ensure that a shared vision and the right skills are in place to execute both pilot and broader deployments, and establish measurements to track against.
  • Development: Gather input and useful process assets from the organization and integrate them with agile development methods and industry best practices to build the new solution.
  • Documentation: Creation of the road maps and documents that will lead the organization in the newly adopted process.
  • Validation: Focus on activities for validating progress, including measurement and data reviews, and executive briefings to define baselines for future improvement stages.
Our Process Improvement services: Smooth Lab will provide skilled professionals and specific tools/techniques to help the different areas of the organization go through the process described above. We help the senior management identify the needs by providing feedback on background, context and in-company situation. Then Smooth Lab will propose solutions (usually more than one way) to satisfy the needs detected. Finally we will provide a framework to consider and manage the issue onwards.